Being treated like a 'NOBODY'!!

I went to the store to buy a dress which had cost me R190.00 when I got at the till they then told me that they will email my receipt . Only to find out I had not recieved the email because now I had to return the dress back for an exchange due the dress being small for me. So today I returned the dress and when l got to the tills the receipt was requested which I had told them that they said they emailed it to me but unfortunately I did not receive the email which they wanted to argue that it was not their fault , since they were discussing what they should do then the cashier scanned the old dress at the till then she told me that the dress is now on sale its now R120.00 and for the fact that I don't have the receipt I will have to add additional money because the one that I wanted for exchange is more its actually R180.00 , so I tell the cashier that when I bought the first dress it was on it's normal price so why should I pay more , then the cashier told me that they can't assist me unless I add money I then requested the numbers for head office thats when their manager asked the person who was helping to be called . The person assisting me was actually the supervisor on that day ...now that's when things took a heat...

The supervisor told me straight into my face that it is not his problem that the email did not go through and that us customers like complaining for problems that we cause on our own , and that it's not a must for them to help me ... If I feel like calling head office I should do so , because he cares less .... He was shouting me in front of other customers and even some of his colleagues tried warning him .My day was ruined because I was underestimated and taken for granted .

I've always been a customer of Mr Price for a long time but this changed the way about how I feel about this store .Mr Price Kroonstad I must say I'm so dissatisfied .I did not even wear the dress that I got because of the way I'm feeling ... Being treated like a dog !! Siiiis ,I will never set my foot at that store again.