Because my money and time grows on trees....

your website and call centre needs some serious work. I have been trying to order since 9am this morning, each time my bag gets emptied and there is no way for me to cancel the order and try again. In the process one of the items I wanted sold out. I tried reaching out to your Whatsapp line and received a response that the service is down then I proceeded to call your call centre to hold for 10 min before someone finally answered to be placed on hold for another 10min and then to be routed to the account dept where the agent promptly cut me off by transferring me to another dept. Maybe your top management should focus on properly training staff and also to put some money into your online shop since it is seriously lacking. Your app and online shop don't even talk to each other. One doesn't wanna go stand in a mile long queue in store, especially now, and also considering that some stores never have anything in stock, one would think you have your stuff together online. Be better