TM
Thakane M

1 reviews | Active since Aug 2016

06 Dec 2016, 13:31

BAD TREATMENT MAPONYA MALL MR PRICE

<p>On the 26/11/2016 I was as Maponya mall with my sister and my daughter doing shopping, we then went to Mr price clothing while we were busy with our shopping we were approached by two guys "securityb for mr proce" and they told us yto leave the store because we know what we did last time, then I asked the guy who was he and what is he talking about he them told us that me and my sister we once got into MR Price store and we did shoplifting and the store manager together with the security guard want us to leave the store. I was thought maybe it was prank then i saw this guy was serious, i then asked that guy to call ma manager as i don't appreciate being accused of something i don't know/ didnt do the guys refused then other one said its okay we can go talk to the manager.</p> <p>we then went to the back room only to find out that the manager doesnt know anything about this and she asked that security guy what is going on and this guy kept on saying can't you recognise this ladies they once did shop lifting at our shop. I then demanded proof photo's / footage .</p> <p> they couldnt provide same then the manager advise us that they will investigate and will get back to us as i want proof and i'm not happy with the way we were treated like *********.</p> <p> </p> <p>I want an aswers for what happened and proof of what Mr Price Store employer did to us.</p> <p> </p> <p>The manager took our details and up to today we never recieved any call from them.</p> <p> </p> <p>I want asnwers i cannot allow to be himuliated like this.</p>

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Replies (2)
Mr Price
Mr Price's reply08 Dec 2016, 07:57
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP

TM
Thakane M's update08 Dec 2016, 08:02
Reviewer Update

Good morning

Thank you I will wait for for the management call

Thank you