Bad service seriously!

*I don't understand how some people in the retail industry have no customer service etiquette!! *Your industry consists of people skills whether its with your colleagues or your clients. Not only do your clients keep your business thriving but they unfortunately do pay your salaries, NO CUSTOMER NO BUSINESS. Now only when you working in retail you would understand how sensitive some people can be, so we learn to be humble and adjust.

The point is I went to exchange a shoe that was too small for my son and Mr Price refused to return it because it looked worn **mind you that when you go into a store like Mr Price we are ALLOWED to try on shoes and even pose with them on in the mirror** So my question is WHY AM I ALLOWED TO BUY WORN SHOES BUT YOU WON'T LET ME EXCHANGE IT?

But now moving back to CUSTOMER SERVICE. ONE of the store Managers on duty was back and fourth for what I don't know because the communication wasn't clear and efficient, my irratation started when I was speaking(obviously with Strong tone) and she walks away no acknowledgment of whatever frastration I was feeling. Being the leader of her group, Mamma started to give me the side-eye because I get the idea she was becaming irratated. Because I felt like I WAS RIGHT. Wait.... Let me tell you this part So she comes back with the shoes and tells me that her senior doesn't want to exchange. I can either take something else or keep it. Senior position? require you to choose your words wisely, especially when speaking to your client. SIDE NOTE **There are a lot of Karens' I am only being a Karen because you side-eyed me when I wanted to refund a pair or R59 Shoes - my R59 hey you could've kept the R59 if you had given me the type of service Mr Price Home claims to have** Because Keeping it? Keep what?. Then the cashier is still persistent to say SHE GAVE YOU A OPTION man

Point is, Don't be Corona. Don't let this virus make you bitter. Treat people with respect because it's is *your job* and *your job* requires it! You chose it!

And if I was treated better in the store I would not have felt this way, because I'm a customer whose choose SERVICE ABOVE ALL! PUNT #betterserviceforourpeoplemrp