MM
Matsie M

1 reviews | Active since Jan 2022

17 Sept 2024, 10:16

BAD SERVICE FOR ONLINE CUSTOMERS

Order no *** i ordered pants for my son that was due to be collected on the 04th of September at Mr Price Greenstone Mall, even today no communication is been done i call with my airtime everyday i keep getting different responses. and last week Tuesday i ordered shoes for myself and it was delivered Friday at Tembisa Birch Acres Mall so its frustrating because my son thinks i did not purchase the pants, because his order was the first and mine was last but it was delivered. This is bad customer services

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Replies (1)
Mr Price
Mr Price's reply17 Sept 2024, 13:50
Official
Good day, 

I trust you are well.
Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.

Kind Regards,
Mr Price