BAD service.

My Daugter imigrated overseas... Paid up her account just to receive another account with amost R 200 costs addes for System interrest, Service fee , Accident account holder option, and a funeral cover. Mr Price was emailed today, a lady "Rooksana" stated that the balanced must paid first, which is understanding, Upon asking for a settlement value and agreement that the account will be closed then Rooksana was "Missing in action" maybe some one from Mr Price can assist us. Card no: ***