Bad Service especially from PAVILLION

I HAVE BEEN on hold for more than 30 mins just confirm if the product is available, spoke to Asanathi of some sort after that I try to chat with them on live chat on their website and Thobani is quite with no response. Please see chat history Chat Transcript with Jude

Chat started on 02 Jan 2020, 12:10 PM (GMT+0) (12:10:14) *** Jude joined the chat *** (12:10:14) Jude: SKU:*** Please check for me if it is available at Mr Price Pinetown, Argyle Road, Pavilion and Amanzimtoti (12:12:46) Customer Service: We apologize for keeping you waiting longer than usual. Our agents are busy at the moment but we WILL get back to you via email using the details you provide in this chat. Please add any additional information that will help us solve your query. You may choose to include your phone nr if you'd prefer we call you back. Thank you for being patient. (12:13:22) Jude: Ok then I will wait for an agent (12:17:24) *** Thobani joined the chat *** (12:17:26) Thobani: Hi there (12:17:40) Jude: Hi Thobani (12:17:52) Jude: SKU:*** Please check for me if it is available at Mr Price Pinetown, Argyle Road, Pavilion and Amanzimtoti (12:18:20) Jude: its Mr Price Sport its the Junior Helmet (12:22:25) Jude: Thobani (12:41:49) Jude: hello (12:44:00) Jude: Hello (12:44:20) Jude: Thobani (01:20:19) *** Jude left the chat ***

NAME Jude EMAIL ***

PHONE — LOCATION Johannesburg, Gauteng, South Africa URL https://www.mrpsport.com/en_za/promos

DEPARTMENT Customer Support SERVED BY Thobani RATING — COMMENT —