BAD SERVICE. EMPTY PROMISES. *****S MONEY... A SAD EXCUSE OF AN ONLINE SERVICE

<p>I made use of Mr Price’s online store for the first time. Full of expectations for their online shop, because I have received such good service from similar online clothing shops.</p> <p>Oh should I have known… I order the products on the 4th of December. Pay the extra R45 for “express delivery” that promises delivery in 1 to 3 days. So I wait and after 5 days… NOTHING. I try and phone them 3 times and no agent is available. I ask for them to phone me back… NOTHING! I phone them and finally someone answers. Telling me that they have a back log! I mean back log my ass. I paid and was promised delivery within 1 to 3 days! Why should I have paid for that then???? No she will give me a R20 voucher, why R20 I think afterwards? I paid ******* R45, so they *****ing R25 from me basically.</p> <p>Non the less, Monday morning my package arrives… NO SURPRISE… I get one out of the THREE items I ordered. The invoice, charging me for all 3 included in the package… but only 1 item and NO SURPRISE AGAIN… the cheapest item.</p> <p>I phone the “helpline” (If you can even call it that) and they don’t even know what is going on! Promising he will phone me back… I GUESS I CAN WRITE THAT OFF AS WELL!</p> <p>This is the worst service, you people are ***** and *******! And why complain about R25… because it is the moral</p> <p>I WILL NEVER MAKE USE OF YOUR ONLINE SHOP EVER AGAIN! IT IS A SAD EXCUSE OF AN ONLINE SERVICE!!!</p>