BAD SERVICE BAD SERVICE BAD SERVICE FORM THE STAFF AT MR PRICE GOLDEN WALK IN GERMISTON

<p>LERATO KOMANE </p> <p> ********** 916088</p> <p> ********** 506</p> <p> </p> <p>so hear i am asking for ome time off at work to go sort out my lost card at a mr price (golden walk germiston) 12: 05 midday. i get there and im being told the lady who does accounts is on lunch and i must come back then. to my surprise i asked the lady why must i wait till 1 for the lady who does accounts instead of someone else in the shop assisting me. i mean in this whole shop only one person does accounts? </p> <p> </p> <p>SO this one lady finally agreed to help me. she asked for my id which i gave to her. proceeded to where the phone was. then she tells me their phones are not working ( so they have been sitting all this time with a phone thats not working) she dialled and then told me the phone has a problem . theres nothing she can do only way was to come back after work for assistance. i asked her in this whole shop theres only one fone. she said yes. asked her what must i do now as i need to use the card today. she said theres nothing she can do on her side either i come back after 1 or after work. told her i have things to do after work thats why i came here this time. they all looked at me as if im crazy . i just walked out frustrated and not knowing what to do next.</p> <p> </p> <p>so my question is in the whole shop theres only one person who does accounts ? and the manager only suggested the cashier log a call only when i needed to make a call meaning the whole morning they were sitting without logging a call for the faulty phone? what must happen now i need to use my account today.</p> <p> </p> <p>Parthetic service i tell u.</p> <p> </p> <p> </p>