QG
Quinette G

1 reviews | Active since Feb 2015

06 Feb 2015, 19:16

Bad Service & Bad Quality

I was at Mr Price on 04/02/2015 Wednesday afternoon @ 17:00 and bought 3 pairs of shoes, firstly the cashier looked grumpy and was quite short tempered the one pair of shoes did not have a price on so she yelled at another person for the code, that person after a few minutes returned and said there weren't any of those shoes for the code ( there was an entire rack of them) I said there was and I had to fetch the other pair myself for the code I didn't even get a sorry for the inconvenience or a thank you, just a miserable look and after I paid not even a goodbye or enjoy your day all of this while the shop manager (Belinda) is right there behind the cashiers counter \Is that their idea of customer service? "I wore the one pair of shoes to work yesterday and did put them on again today only to notice this morning that the shoes were already falling apart \""Is that their idea of quality of products? \"""""

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Replies (1)
Mr Price
Mr Price's reply10 Feb 2015, 09:20
Official
Hello Quinette Grobler,

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.

Many Thanks
Mr Price