BAD SERVICE AT MRP MAPONYA MALL

ON THE 25TH OF FEBRUARY I WENT TO MR PRICE CLOTHING MAPONYA MALL TO COLLECT AN ONLINE ORDER. I WAS RUSHING FROM WORK SO I GOT THERE 10 MINUTES BEFORE THERE WERE CLOSING. WHEN I INFORMED THEM AT THE TILL THAT I CAME TO PICK UP AN ONLINE ORDER, THEY ASKED ME WHY DID I CAME THIS LATE TO FECTCH MY ORDER AND I EXPLAINED TO THEM THAT I CAME FROM WORK. THEN THEY ALL STARTED COMPLAINING THAT CUSTOMERS DONT CONSIDER THAT THEY ARE ALSO HAVE LIVES AND FAMILIES TO GET TO AND WE AS CUSTOMERS CAN ALL COME LATE TO THE STORE AND EXPECT PROPER ASSITANCE. THE LADY ASSISTING ME REFUSED TO GIVE ME MY ORDER AND CALLED REFILIWE TO ASSIST ME. REFILWE CAME AND THEN WHILE SHE WAS LOOKING FOR MY ORDER SHE KEPT CHATTING WITH HER COLLEGUE NOT CARING THAT A CUSTOMER IS RIGHT IN FRONT OF THEM WAITING FOR HER ORDER, AFTER SHE FOUND MY ORDER, THE SYSTEM DIDNT WANT TO ACCEPT HER CREDENTIALS SO SHE MADE A COPY OF THE DETAILS ON THE PACKAGE AND TOLD ME I CAN LEAVE. TODAY ITS MONDAY THE 28TH AND I HAVENT EVEN RECEIVED AN EMAIL STATING THAT ORDER WAS COLLECTED. I DONT KNPOW WHATS HAPPENING WITH THE SERVICE AT MRP MAPONYA MALL BUT ITS BECOMING ANNOYING