KM
Kate M

1 reviews | Active since Jun 2016

25 Aug 2017, 12:24

Bad service at mr price quagga

I went to mr price on the 25 of august 2017 and found that they have marked down the socks, the original price was R89.00 and they where marked down to R50.00 when i get to the till the cashier tells me that the marked down price is not for the socks!

The reason i took this socks is because i saw that they are cheaper and now they say that other customers change the price of the things at their shop? I mean what are this ladies saying about their customers? Are they saying that their customers are *******? Manager Nono was called and they refused to sell me the socks at the price that i saw, i thought the price you see is the price you pay.

So Mr Price quagga has put it on record that the customers change their prices. All those ladies at Mr Price ganged up on me whereas its them that marked downsomething thats was not supposed to be marked so now the customers has to pay for their incompetence.

What a bad service at Mr Price quagga so disappointed to see how women can be so rude to another woman

0
Replies (1)
Mr Price
Mr Price's reply25 Aug 2017, 14:37
Official

Good day

We do apologise for the disappointing shopping experience out in Quagga, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price