SM
Sinethemba M

1 reviews | Active since Dec 2022

25 Oct 2023, 17:24

Bad Service and Predjuice Female Employees

The service i have received at Mr price Gonubie is appalling recently as of today the 25th of october 2023 i wanted to lay bye items of clothing and have an existing lay bye i was told i cannot lay bye new items of clothing with the exhisting lay bye not have beem fully paid up the assistant didn't clarify as to why i couldn't have 2 seperate lay byes at a time she merely said i should step aside so she can help other customers.I called another Mr Price to ask if what i was told by the assistant was true or not and to my outrage and disgust it was not true. it is not the first time i have received disgusting service from the females at Mr Price Gonubie from unfriendly cold service and ridiculing of customer to discounts that don't appear on they monitor.The females that work there have an attitude problem whoever is the senior at the Mr Price Gonubie should seriously do through check on people s behaviours and check the business thoroughly the in and outs I am deeply offended and disgusted that i have to take my business somewhere else.

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Replies (1)
Mr Price
Mr Price's reply26 Oct 2023, 11:34
Official
Hi Sinethemba Mgudlwa

Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 
 
Warm Regards,
Mr Price