Bad service and incorrectly billed

<p>I have been dealing with a query for the pass 2 months now and nothing has been done to resolve the issue.</p> <p> </p> <p>January Mr Price had experienced a technical issue with resulted in them wrongfully blaming people fotr not paying their accounts and placing them in an arrears status. I have never skipped a payment and having been making my payments timeously on a monthly basis. I have proof of all my payments and even emailed it to their accounts department and to a Nicolette Naidoo - who has yet to respond to my many emails.</p> <p> </p> <p>Yet my account is still in an arrears status and my instalment is still higher than it should be. If this matter is not rectified immediately I promise you I WILL TAKE LEGAL ACTION. Your negligence is affetign ,y credit rating and I refuse to be dehumanised for something I have never done and for being a loyal consumer.</p> <p> </p> <p>This is completely distateful service and I may reconsider ending my relationship with you a service provider.</p>