BAD SERVICE AND A ****PY ATTITUDE

A staff was issued with a gift voucher in order for her to buy Christmas clothing for her children.When she went to the Claremont branch she was told that they were offline .When she went to the Golden Acre branch she was told that they don't accept gift cards and was summarily dismissed.This is absolutely appalling and should in fact be considered as false advertising.Your website clearly highlights the option as available to customers.Do not lie to customers.Also,train your staff at the different branches so that they know what to do instead of customers being turned away.