EP
Enchilla P
1 reviews | Active since Jul 2013
10 Dec 2024, 10:56
Bad service
I purchased a sale item and according to your CPA code and returns Terms and Conditions section 8.2.1 I can return an item for free but that was not the case as I was demanded to pay the difference upon returning my item just for a size change. I am very disappointed and feel that Mr Price does not live up to their CPA code or Terms and conditions. This makes me hesitant to purchase from them again.
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
10 Dec 2024, 15:58Hi Enchilla Petersen,
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Adderley Street and you will receive personal feedback shortly.
Warm Regards,
Mr Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Adderley Street and you will receive personal feedback shortly.
Warm Regards,
Mr Price
Mr Price's reply10 Dec 2024, 15:58
Official
Hi Enchilla Petersen,
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Adderley Street and you will receive personal feedback shortly.
Warm Regards,
Mr Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Adderley Street and you will receive personal feedback shortly.
Warm Regards,
Mr Price
EP
Enchilla P's updateReviewer Update
17 Dec 2024, 12:51I appreciate the quick response and assistance with the matter in having it resolved. Keep up the good work!
EP
Enchilla P's update17 Dec 2024, 12:51
Reviewer Update
I appreciate the quick response and assistance with the matter in having it resolved. Keep up the good work!
Mr Price's replyOfficial
07 Feb 2025, 18:15Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Mr Price's reply07 Feb 2025, 18:15
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price