AM
Abel M

1 reviews | Active since Mar 2019

22 Feb 2022, 11:51

Bad service

Order number is : *** Contact number is : *** ID no: *** 087 Gugu Maphalala

This has been going on since December 2021 I just need my money back I actually want my money back. I never received my deliveries..been send from pillar to post the chat team is useless as they cant help.been sending emails to the headoffice but still no response.this has been going on for long..I need my money back.

0
Replies (5)
AM
Abel M's update22 Feb 2022, 14:21
Reviewer Update
We were told the order that returned at the store the store must refund..but the store advised they cant refund it will be a cash flow for them the manager could not assist we been taken from pillar to post..This is realy tiring no one is willing to assist.
AM
Abel M's update22 Feb 2022, 15:42
Reviewer Update
Was advised that the order was returned at maponya store been going to the store but still no refund since December..The store manager advised that she cant give me a refund as it will affect their float..
Mr Price
Mr Price's reply22 Feb 2022, 17:38
Official
Hi Abel Molamu

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price
AM
Abel M's update22 Feb 2022, 18:46
Reviewer Update
The feedback provided is useless as the manager advised that they wont give me a refund as it will affect their till float..i wont be taking taxi back to maponya mall again as i was advised i wont get the refund...this has been going since December..this is realy annoying as i do not get any help been taken from pillar to post..it is useless going back to the store
AM
Abel M's update28 Feb 2022, 10:02
Reviewer Update
Still no response..