vG
vimshana G

1 reviews | Active since Dec 2019

27 Dec 2019, 16:01

bad service

Mr price has still not refund my funds back

since the 12\12\2019 and i have order online on the 29\11\2019 i have never received my clothes i have ordered for my children i spoke to MLawrence a team leader at the Mr. price customers care call center which is promised me my refund in 24 hours after i have sent her my bank statements she advised me that they finance department is close and will be opening on the 06 on January after i have been requesting my refund from the 12\12\2019 this is very unprofessional as a big clothing brand , Sunday will mark a month that am waiting for my kids clothes a whole month

0
Replies (1)
Mr Price
Mr Price's reply30 Dec 2019, 09:03
Official
Good Day Vimshana,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price