TS
Thando S

1 reviews | Active since Sept 2012

29 Mar 2016, 18:32

Bad service

I was the only one in the queue at 5:55pm, there were six cashiers who looked like they were cashing up. They all looked up & continued doing whatever they were doing. I left & asked another lady on the floor to find a manager to help me pay.<br> A friend once said I should buy Mr Price shares because I like the shop so much. I was with my kids at the shop & they kept pointing at things I have at home that are at the shop.<br> Such behaviour is unacceptable, I am very disappointed & will spread the word of this bad service

0
Replies (2)
Mr Price
Mr Price's reply01 Apr 2016, 16:39
Official
Hello Thando Masondo,

We do apologise for the disappointing shopping experience out in Retail crossing, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our valued customers like yourself and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
TS
Thando S's update24 May 2016, 23:25
Reviewer Update
Nobody ever called me, I've never gone back to that shop and I've told a lot of people in my area about the bad service.