RM
Refiloe M

1 reviews | Active since Feb 2019

07 Feb 2019, 07:13

BAD SERVICE

I have never received such bad service in my life from mr price, even ashamed that i chose their account over the other options i had and the fact that i used to work for the company.

I get at mr price chris hani store, a woman ny the name of smangele was by the till point, instead of assisting me immediately as a customer she then took her own precious time to clean up the hangers by the till, walked like an 80 year old to put them away and back, while stretching her body. When she finally came back she did not even bother greeting me, she carried on yawning as if some of us were not having a long day. She then asked me who does MY card belong to, i asked who is using the card, then she answered, OK, IF YOU SAY SO. She them took the decency of emailing my slip without my consent and i specifically asked for it.

I'd like to express my disappointment with the store because i always buy there and never have i received such bad service.

Shop (Vosloorus 535) Smangele (SMNGW) Cc: Zanele store manager

0
Replies (1)
Mr Price
Mr Price's reply08 Feb 2019, 12:53
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by the store area manager, who will handle this matter personally with you. 

Many Thanks 

Mr Price