BG
Brandon G

1 reviews | Active since Aug 2014

25 Jun 2018, 10:24

Bad service

absolutely shocked with the lack in response i received from MRP help , this is not acceptable at all!!!

I received an sms voucher from Mr Price for R50 off purchase of R350 or more- the store could not activate the voucher on system upon my purchase o R509.96. I have email MRP help on 28/05/18 and followed up with another email on 07 June 18 and have not have any response to date.

I would like the discount reversed on my account asap.

I suggest do not send me these discounts if its going to be a problem moving forward, as my valuable time is being wasted.

Many Thanks

0
Replies (1)
Mr Price
Mr Price's reply25 Jun 2018, 11:26
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price