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Mapule M

1 reviews | Active since Oct 2013

16 Feb 2015, 16:17

Bad Service

Firstly this store is so unorganized, your staff just stands at the counter with cashiers gossiping and staring at you. Sharon Nkosi who was assisting me was so in love with the conversation she was having with her fellow colleague that when one item I had, had no price tag she asks me to go fetch it myself while her colleague/friend gossip and carried on laughing, DO YOU NOT PAY YOUR STAFF TO WORK?<br> I could see their demeanor and body language that they were irritated that you had actually asked them to assist you and the fact that they kept on remarking that they were tired and they also want to go home, and don't understand why customers are bothering them with entering their store, your stuff need customer service and that rolling of their eyes as if they were doing us a favor for shopping at Mr Price.<br> <br> Then when you leave you have to deal with a security guard that has to empty your plastic full of underwear and tick it one by one as if you have ****** the goods bought while singing & a queue is getting long for customers who wanted to enter as well as live the store<br> <br> I am so disappointed with Mr Price Lakeside Mall stuff, their overall service is so DISGUSTING and APPALLING!!

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Replies (1)
Mr Price
Mr Price's reply16 Feb 2015, 16:25
Official
Hello Kalamazoo_1214,

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.

Many Thanks
Mr Price