Bad service

<p>Today during my lunch i quickly rushed to Mr Price in Market Street JHB CBD, I went there because i wanted a refund, the item i purchased on 20/12/2016 did not fit and i did not want to exchange it i needed my money back. at 1st i didnt understand why i had to queue for an hour with people making purchases for an hour and 10 mins before i could be assisted, thats fine as it was busy.... When i finally got to the front, the gentleman who assisted me bluntly told his collegue in front of me that hes tired and irritated by the people buzzing around the store, while he was processing a refund and taking his time, he requested an override where his manager took almost 5 mins on top of the time i waited there, Like that was not enough, they then told me that i cannot have a reund, i need to exchange and take another item. who said i wanted something else???? i dont want their stupid things all i want is my money bac**** why am i deprived of whats mine??? The managers attitude sucked, incuding her cashier who wasnt even keen to assist... Im highly disappointed in the service i recieved, i have never been to MR Price and got such horrible service.. i was late for work for NOTHING !!!!!!</p>