Bad Service

<p>Refernce(163767) it wasnt my fault i got the wrong dress, but the online Shops fualt yet i have to bare the scares, how does that work. im still waiting for the agent that called me a month ago sayinying they are attending to my problem and the he would call me back in a few mins to give e direction, locate a store near me to change my dress at. i ordered on line a 3 dress in XL and one came in XS on the back label and XL on the price tag. even though i stressed the need/ urgency of the dress to the agent who eventually call me a few days after i send a email, he said he would fall back in a few mins, 3 weeks later in still waiting. my event passed and i have no needfoir dress and more infact im angry, annonoyed and dissappoint ibn the service i got. i send a follw up email a week ago and nothing accept and auto reply to rate the service!!!! which one? ive bee n a loyal an effiencient customer.</p>