dK
dorothy K

1 reviews | Active since Sept 2015

04 Dec 2016, 20:16

Bad Service

<p>Went to ur branch Keya Rona complex to buy a dress not ***** it but I got a bad service from Kabelo telling me that he ha no change he went out for about 10-15 minutes without saying anything to me when I asked him where is his manager for him/her to help him look for change he said right to my face the manager is useless and called me hewena when I accidentally dropped a neck piece when I left his till m so disappointed in his attitude never experienced any of this in any of Mr price store</p>

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Replies (1)
Mr Price
Mr Price's reply06 Dec 2016, 08:11
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP