LS
LELANI S

1 reviews | Active since Oct 2015

21 Oct 2016, 08:33

Bad Service

<p>I have been trying for 2 weeks now to increase my credit limit on my Mr Price Account. I only use this account to to buy stuff at Mr Price home. After sending my payslip, Id and bank statements a couple of times and following up via email, received a mail back from them saying my request was declined because they couldn't reach me on my phone. </p> <p> </p> <p>So that is it - DONE. Nothing further. First of all I have been a account holder for numerous years with a credit limit of only R1200? Where if I walked into another retail shop as a new customer applying for an account they immediately give me a credit of R4000? How do you explain this? </p> <p> </p> <p>I am a VERY UNHAPPY CUSTOMER. I just can't believe the bad service I received and how many times I tried from my side but Mr Price just show me away after not even trying.</p>

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Replies (1)
Mr Price
Mr Price's reply21 Oct 2016, 15:04
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP