1 reviews | Active since Apr 2011
Bad service
<p>I went to exchange de skirt i bought at Mr Price Maponya Mall yesterday,the skirt was marked down to 99.00 but when i got to the till de bigger size was 129.00.The lady who was assisting me Tshegang gave me bad attitude,i greeted her she kept quiet then said i need to pay R30, because the skirt price has increased to R129.00, I then asked for a refund, thats when she asked for assistant from her colleague whith marking down the skirt, so meaning if i didnt ask for a refund i would have paid R30 extra for a R99.00 item, she didnt even have the odesity to appologies.Please hire people who can service customers.</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price