TJ
TJ J

1 reviews | Active since Feb 2014

25 Aug 2016, 08:39

Bad Service

<p>I purchased a number of items from the Table View store. Before I paid for the items, I specifically asked the cashier if it can return the one item for a bigger size if it does not fit. Her answer was 'Yes - Any Time. Please make sure you bring both items with you, if you change one size' It was a 2 for 1 special and the 1 top was not the right size. </p> <p> </p> <p>So nearly 2 weeks later, I went back to the same store to change the items. However, the 2 employees that assisted me, refused to change the top. They said if I change the size of the top, I will lose one top or have to pay double. Really? I paid for the top! Why am I losing out here?</p> <p> </p> <p>They were not understanding and obviously not interested me as a paying customer. All I wanted to do was </p> <p> </p> <p>As if the disgraceful matter of the (male) security looking down a 6 yr old girl's top in the store was not bad enough.</p> <p> </p> <p><br />So frustrated</p>

0
Replies (1)
Mr Price
Mr Price's reply26 Aug 2016, 06:51
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price