SB
Shiloh B

1 reviews | Active since Jun 2017

30 Jun 2017, 10:51

Bad service

<p>I placed my first order with mr price online. When I tracked my order on the next day I saw the application was being processed, The following day the status was still the same so I called their contact centre only to be told that my order is still with the couriers as they were having technical difficulties. When I called back yesterday the agent was surpised that I was told they had tenical difficulties. I was told that the order only went to the couriers thursday. Today I call in and was told the order will only be delivered monday. I am not happy because other online clothing compainies deliver within two or thre days tops. MR PRICE YOU NEED TO STEP UP YOUR GAME AND HAVE MY PRODUCT DELIVERED TODAY NOT LATER.</p>

0
Replies (1)
Mr Price
Mr Price's reply30 Jun 2017, 12:07
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price