1 reviews | Active since Jul 2016

15 Jun 2017, 19:09

BAD SERVICE

<p>Good Evening, I must say that am highly disappointed by the service I got at Mr Price Rtb. And this is not the first time I get such treatment, firstly the staff is highly unprofessional and quiet moody, its as if they doing their customers a favour , a simple question as "is this the only size left" seems expensive for them to amswe and the shop is always loud thanks to their music. And today they were screaming "*****- *****" at one of their customers, please inform if this is acceptable, is this how your staff where taught during their induction? At what merit are they even hired with because clearly their customer service sucks. I would rather take 2 taxies to Waterfall Mall, their service is exceptional. I must say am highly disappointed, I don't think I will ever shop there.</p>

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Replies (1)
Mr Price
Mr Price's reply17 Jun 2017, 13:24
Official

Good Day Boitumelo Bagwase

Trust you well

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price