1 reviews | Active since Jun 2016

19 Feb 2019, 07:36

Bad Quality Shoes

About a week ago i bought a pair of shoes and dress, i have worn the shoes and dress 3 times, as i only wear them together, this morning after getting out of my car, and walking to my work place, the one shoe broke, I had to walk on dirty tar road in Cape Town. I absolutely love Mr Price i find that the quality and service over the years gave gone down, not too long ago i bought my daughter sequin shorts, which left a scar and she bled on her thigh, after sending pictures of the shorts, only to find they had to recall the product since it was not sewn properly. But still I go back, this is is the last straw, i now would rather spend an extra few rand and shop at Woolworths or Pick & Pay clothing. Where your know you get good quality that last. Now i as a consumer have to pay extra money to purchase a new pair of shoes on my own expense , after having to wash my feet, walking on disgusting dirty tar road. NOT IMPRESSED MR PRICE IS NOT WHAT IS USE TO BE .

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Replies (1)
Mr Price
Mr Price's reply19 Feb 2019, 15:32
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team Members, who will handle this matter personally with you. 

Many Thanks 

Mr Price