AK
Andrea K
1 reviews | Active since Jun 2014
17 Dec 2018, 07:30
Bad quality - holes a month after buying
A bodysuit that I bought a month ago has holes underneath the arm area. I obviously no longer have a slip because how was I to know of the ********** quality of the item? So there is no recourse for something I bought less than a month ago that's falling apart. Horrible quality and I am such a loyal and good customer of theirs! There is not even an email address for queries where I can send the pictures of the holes in the top... Absolutely nothing.
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Replies (2)0
Replies (2)
Mr Price's replyOfficial
17 Dec 2018, 13:42Good Day
Trust you well
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price
Mr Price's reply17 Dec 2018, 13:42
Official
Good Day
Trust you well
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price
Mr Price's replyOfficial
17 Dec 2018, 13:46Kindly note, you can also return the product at your nearest store and a voucher refund will be processed. We will get a member of our team to investigate for you. Again, we are so sorry and thank you for bringing this to our attention.
Kind Regards,
Mr Price Group
Kind Regards,
Mr Price Group
Mr Price's reply17 Dec 2018, 13:46
Official
Kindly note, you can also return the product at your nearest store and a voucher refund will be processed. We will get a member of our team to investigate for you. Again, we are so sorry and thank you for bringing this to our attention.
Kind Regards,
Mr Price Group
Kind Regards,
Mr Price Group