1 reviews | Active since Sept 2009
BAD Quality
I recently (about a month ago) bought numerous winter items for both my children. Boy aged 11 and girl aged 6. I bought 4 items for my son and 4 items for my daughter for the coming winter. Now since the colder weather started and they wanted to wear the clothing I have 5 out of the total 8 items bought that were not properly stitched causing the item to have a huge gaping holes. 5 out of 8 items!! That is more than half the clothing bought. I am not impressed. Murphy's Law - I don't have the slips anymore so now I had to take these items to a tailor to have them fixed costing me more money. And none of these items have been worn or washed. The jacket I bought for my daughter had a total of 3 of these \misstitched"holes. In one jacket?? That is the type of thing you'd expect from the China Shops. I am very very disappointed. Mr Price is also not the cheapest for childrens clothing! Surely we cant be expected to inspect all garments in your shops for holes before purchasing? There seems to be a big quality issue here and I am now VERY skeptical on buying any more clothing from you."""
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price
