ML
Mbalenhle L
1 reviews | Active since Apr 2022
02 May 2022, 19:19
Bad poor service
I was buying online and I used R100 voucher and it successfully went through then i waz supposed to top up with R10 from my bank card.after selecting payment method amd pressed proceed i got an error popup that my order didn’t go through but that voucher went through because i cannot use it again it keeps on saying “voucher invalid “ when i retry it. Today i contacted mrp they promised to get back to me but I’ve been waiting they didnt get back to me. I need my voucher back so i can reorder as soon as posssible. I am not happy with your costumer care service.
My numbers are ***
Id never place an order again if i dont get my voucher back
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
03 May 2022, 13:00 Hi Mbalenhle Letsoalo
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
Mr Price's reply03 May 2022, 13:00
Official
Hi Mbalenhle Letsoalo
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
ML
Mbalenhle L's updateReviewer Update
03 May 2022, 13:49How long am I supposed to wait because you’ve been saying you will investigate and get back to me but no one is getting back to me with a new coupon code..
I’ve been waiting
I’ve been waiting
ML
Mbalenhle L's update03 May 2022, 13:49
Reviewer Update
How long am I supposed to wait because you’ve been saying you will investigate and get back to me but no one is getting back to me with a new coupon code..
I’ve been waiting
I’ve been waiting
ML
Mbalenhle L's updateReviewer Update
17 May 2022, 12:44I am still waiting for my R100 coupon code.
Mrp is no longer replying my emails.
Your service is dissapointing..they have been escalating this for weeks now.am tired
Mrp is no longer replying my emails.
Your service is dissapointing..they have been escalating this for weeks now.am tired
ML
Mbalenhle L's update17 May 2022, 12:44
Reviewer Update
I am still waiting for my R100 coupon code.
Mrp is no longer replying my emails.
Your service is dissapointing..they have been escalating this for weeks now.am tired
Mrp is no longer replying my emails.
Your service is dissapointing..they have been escalating this for weeks now.am tired