QM
Quincy M

1 reviews | Active since Dec 2020

08 Dec 2020, 13:03

Bad delivery service

I bought a phone online on the 29th of November, I had to pay an extra R150 for delivery. I was told I will receive my delivery on the 7th, so I canceled my appointments and set time aside to wait for the delivery. I then contacted Mr Price to find out when I will be receiving my delivery but to no avail. It's December, deliveries take time but if I paid a delivery fee of R150 and given a delivery date, I expect a quick service. What's the point of online shopping if it does not ease the burden of a shopper.

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Replies (1)
Mr Price
Mr Price's reply16 Dec 2020, 08:22
Official
Good Day Quincy,

I trust you are well.

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price