lL
ladypms L

1 reviews | Active since Apr 2016

12 May 2016, 08:39

Bad Customer services - no one followed up on the complainant since she is poor

<p>The below was logged end of April but on one has time to invistigate this matter. I am sure if this was a " Mrs van Tonder or Mrs Smith " complaining, this would have been resolved but since is a ordinary Mrs Nojoyi, Mr Price C**** Walk doesn't care.</p> <p> </p> <p><span style="color: #666666; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #efefef;">Hello, i'm writing this for lady at my work with computer access. Her name is Mrs Nojoyi: She had asked her colleague to pay her account (which the normal for both to do). They don't have any trust issues. The colleague went as normal to go pay the pay of R500.10. ( i.e . 5x R100 and 10cents). When the cashier named Candice, took the money the and the 10cents droped. As she picked up the 10 cents, she said the money is short with R 15. Candice didn't count the money before putting in the till. the colleague just paid with further arguing... the matter was reported to the Supervisor and then later the Manager : Martha Nguyo but nothing done. They failed to investigate the matter to the client satisfaction. they have no cameras at the tills and she was not searched. please investigation Please call: ***</span></p>

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Replies (2)
Mr Price
Mr Price's reply12 May 2016, 11:29
Official

Hi Phindy.

Thank you for getting in touch with us.

We have been advised by Senior Management,that you have been contacted regarding this issue and advised accordingly.

Mr Price

lL
ladypms L's update12 May 2016, 11:39
Reviewer Update
No one made contact with Mrs Nojoyi.