LM
Lesego M

1 reviews | Active since Oct 2016

28 Feb 2021, 14:19

Bad customer service received from manager

Currently at Mr Price Irene Village Mall Wanted to buy 2 t-shirts that were under the promotional items Manager Zama was extremely rude and told us she will fight us because she refused to sell the promotional item under the price it was allocated. She told us it was another customers fault that the item was placed there. She then left the till and did not attend us. She and the consultant at the till caused a scene to embarrass us in the presence of other customers. They were so rude using appalling names to disrespect us.

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Replies (1)
Mr Price
Mr Price's reply01 Mar 2021, 13:14
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price