Bad Customer Service (Online Store)
I was busy checking the website and saw the promo denims 2 for R200 i tried placing the order it showed normal price and not promo price. i phoned the helpline the consultant said its a error on there side will will let me know when its fixed. still waiting for the call by the way. went to look if its fixed and guess what the promo is not there anymore and still did not receive my phone call back ****ed off customer .
this is not the first time i received bad service from buying online from this store
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Replies (2)
Mr Price's replyOfficial
10 Feb 2021, 16:44 Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply10 Feb 2021, 16:44
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
's updateReviewer Update
22 Feb 2021, 15:01Good Day I'm still waiting to be contacted i don't know how you can treat your customers so badly your customer service is busy going down the drain.
's update22 Feb 2021, 15:01
Reviewer Update
Good Day I'm still waiting to be contacted i don't know how you can treat your customers so badly your customer service is busy going down the drain.