Bad customer service from Mr Price (Vryburg)

To whom it may concern

I am Kelebogile Karen Lhasa from vryburg in North West, today I went to Mr Price to go and collect my card as it was approved because I app**** online,i had my 6 year old child on my back, since she is physically challenged,when it was my turn to be assisted,i went to the till "the rude lady" asked me how can she help me, I explained I was there to collect my card, she rudely rep**** & said I must move aside, I asked why, she called called he colleague & told her to help me,then her colleague asked the rude lady if she should leave her customer,then rep**** in a loud voice making fun of me that "I don't have a choice since I want the card".I said to her in a polite voice that she was rude & I moved aside but to my surprise she kept on making fun of what I said, I was hurt called the assistant manager "which she helped me",I filled a complain to her, when the manager tried to talk to her, she spoke in Afrikaans,i politely asked her to speak in English but ignored me & made me feel like I was nothing & continued to speak in Afrikaans,she didn't even have respect for her assistant manager,what hurts is that I'm the customer I deserve to be treated with respect regardless it's credit or not, so hellopeter could you kindly please help me since I don't have a voice to complain to the big bosses of Mr Price. My details:Kelebogile Karen Kgasa : ********** 728/ ********** 522

Thank you in advance