BAD CUSTOMER SERVICE EXPERIENCE
<p>Today i went to Mr Price greenacres to exchange a dress for a bigger size.i was told that they can not help me because i dnt have a receipt.mind you the dress was R150 now its mark down to R100.the dress that i want is R170 iam willing to pay the R70 difference as the dress is now markdown.BAD CUSTOMER SERVICE.what am going to do with a small dress.after standing in a long queue only to find out i can not be helped.</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
