1 reviews | Active since Dec 2016

13 Dec 2016, 15:37

Bad customer service ever at the cash desk...

<p>Mrp boulders have only for tills and they have mobile pos..... </p> <p>They dont hv sense of urgency at the pay point, their cashiees at the tills have the mobile pos with them, of which i though they were called qeue busters for a reason! Been on a qeue for an hour and its very hot in the store and their superiers just walk past us like nothing is wrong! Never experience this things in sandton or mall of africa! Their staff dnt hv name tags and some walk bare foot in the store, health and safety. And they also have attitude in asking for help! </p>

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Replies (1)
Mr Price
Mr Price's reply14 Dec 2016, 12:49
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP