Bad customer service at me price

<p>i app**** for an account at mr price whereby I gave them my full credentials including bank statement and identity document and the next day I received a message stating that i have been conditionally approved and they seek my bank statement and Id yet again but which I have submitted already . The consultant called me for verification and security purposes which I answered and then he said I will receive an SMS with a reference number but still I received a conditional approval SMS which states I should still bring along the documents which I have submitted already and each and every day the consultants call me and ask me the very same questions and always getting the same conditional messages and today the consultant was rude and did not want to listen </p>