RP
Rizia P
1 reviews | Active since Oct 2015
14 Apr 2016, 11:06
Bad customer service
In December 2015,I paid up my account and requested that all the policies be stopped on the account as i would not be using the account and dont want to be paying for services. i completed a form at the parow centre mr price home branch and they assured me that everything is stopped and i wont be charged anything. yesterday a rude agent from the call centre phones to ask when am i paying the account as they will be handing me over. when i requested her name she hung up the phone.
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Mr Price's replyOfficial
16 Apr 2016, 15:34Hello Rparker87,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price
Mr Price's reply16 Apr 2016, 15:34
Official
Hello Rparker87,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price