Bad Customer Service

Today, at 1pm I received bad service from Khabonina Sibanda(she had no name tag on her) I had to ask from Nelly(Nemot) who asked her to assist me for the code of the tight I had purchased which was not priced at Mr Price Alexandra Pan Africa Mall. Khabonina scanned the different sizes to get the price, so naturally I stood be her till and she said that I should stand by the isle where the customers would be walking from the queue and I told her that I refise because I am the customer whose tight she is scanning, she was busy bickering with me and I just stood my ground and told her she should not be exchanging words with me and she was personal and not professional infront of her colleagues, senior and total disregard of customers. Her store manager was there Thembi and she did not come int o intervene and instead told Khabonina and Sarah(colleague who assisted with the price) to go check it on the phone and she then proceeded with the store file. After the price was found, I went to Nelly(Nemot) who initially assisted me, she was professional andbgave me good service that I appreciate. There was no aircon at the store. I am utterly disappointed by Thembi who refusewd to engage and acknowledge this behaviour from her staff to happen, just because I shop at the township mall, it doesn't mean that I have to tolerate such poor service.