TP
Terri-lee Pullian

1 reviews | Active since Dec 2018

22 Sept 2022, 08:17

Bad customer service

I bought clothes from the shop in belville outside middestad mall of more then r2000 and when i could not find my slip for 1 item to jus exchange i had to go to Mr price 4times just to constantly be told they still looking for the price tag and the worse part was wen i returned to the shop yesterday one of the sales ladys found the code so quik and the manager was basicly of no help other than hust constantly questioning me for which i bought the item making me wait a hour in the store just for her to stil let me pay a extra r10 in for the exchange and yet the initial item i bought was r100 and the exchanged item was r80 , the item i returned was marked down to r70 and the worse part is that whenever i go there you wait long in the queue and theres always only 2 people working the tills. Honeslty i will never buy from Mr price again. I can rather go spend my cash where i am appreciated.

0
Replies (2)
Mr Price
Mr Price's reply22 Sept 2022, 12:38
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price 
TP
Terri-lee Pullian's update22 Sept 2022, 13:02
Reviewer Update
Thank you