Bad Customer service

On 27th Jan I placed an online order for a dress to be delivered to Cape Gate Branch. I somehow missed the e-mail advising me the dress has arrived. On 06/02/2015 I went to the store to enquire whether my dress has arrived. The store manager assisted me. I told him that I dont recall receiving any e-mails, but Im sure the dress should be here, as I have placed the order more than a week ago already. I showed him the tracking number . He told me if I did not get an e-mail the dress is not there. I told him this is already more than a week and if its possible that they can check via phone where the order is. He told me I should phone myself. Because I was already in the store I asked him to use the company phone. He told me the phones cant phone out(How dumb does he think I am?) By this time I was furious already. I asked him for the mr price online number, he could not even provide me with this? he said he dont know,very ***********!<br> I HAD TO STAND OUTSIDE MR PRICE, GOOGLE THE ONLINE CONTACT NUMBER, PHONE THEM FROM MY CELL PHONE(OUTSIDE MR PRICE) ,TO ENQUIRE ABOUT MY ORDER.<br> The operator told me the order arrived a week ago already and my dress is there.<br> Very bad service!!!!!