LN
Lulama N

1 reviews | Active since Jul 2013

15 Jun 2021, 13:25

Bad customer service!

I bought a jersey at Mr Price last week. Today I went to Mr Price East Rand Mall to exchange as it is big. Snowy Mufandelane refused to take it telling me it has a bit of perfume smell. I bought the jersey, still has a price tag & slip & she refused for me to exchange. Does one have to go bath & remove all lotions & perfume before trying out Mr Price clothes!

0
Replies (1)
Mr Price
Mr Price's reply17 Jun 2021, 16:03
Official
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price