EI
Elizna I
1 reviews | Active since Dec 2018
22 Dec 2018, 08:19
BAD CUSTOMER SERVICE
I've ordered my online order on Tuesday the 18th of Dec 2018. I've opted for the express delivery which cost R35. My order should've been delivered to the stire yesterday 21st of Dec 2018. Today the 22nd of Dec my order on the app is still on hold. Ive contacted the customer servuce on Thursday 20th of Dec 2018 just before 12 to ask why the irder is on hold. She advised that my irder will be released now and will be dispatched. This service sucks big time really, i wanted that clothes for christmas day for my daughter and my nephew. Now with this they dont have anything to wear.
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Mr Price's replyOfficial
22 Dec 2018, 14:48Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply22 Dec 2018, 14:48
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price