Bad customer service

<p>I placed an online order on Wednesday, 14 June and paid with my Mrp money card: Order - ********** 41067. My order status still hasn't been updated on my app and it just says "Submitted - MRPM". I also still receive emails saying I should buy the things in my cart, but I already did!</p> <p> </p> <p>I emailed Mr P on the 20th of June and asked for any updates or feedback since I'm a bit worried. I got a repsonse the same day: </p> <p> </p> <p>From: Nicole Richards</p> <p>Jun 20, 17:34 CAT</p> <p>Hi Anzel</p> <p>Hope you well !</p> <p>Please kindly be advised that i have sent your order details to out IT department to pull through on my side to view, once i have feedback i will mail you.</p> <p>Kind regards</p> <p> </p> <p>...I've been waiting since. I emailed again on the 21st as well today, no response. Even if they have no updates yet, at least they can at least keep in contact to let me know it's not been forgotten.</p> <p>On top of that, I used a voucher from Mr P that they sent me due to delivering my order late previously. I just feel like I can't win with ordering online.</p> <p> </p> <p> </p> <p><br /> </p>