TS
Thobeka S

1 reviews | Active since Jan 2017

03 Jan 2017, 12:23

Bad Customer service

<p>on the 3rd of January 2017 I went to Mr Price at Kanyamazane 1214 to do a refund of 3items I bought at Riverside Mall,when I got to the till the sales consulted told me that they can't help me because the the Jean I'm exchanging they don't have it and the "manager" wearing a blue denim shirt told me that he can't help me,he stood there while he's employee was insulting me.People shouldn't go to Mr Price cause clearly there is no good customer there

0
Replies (1)
Mr Price
Mr Price's reply03 Jan 2017, 16:13
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP